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As readers of this report will discover, Americans are growing more sophisticated in their use of the Internet, both in terms of what they want out of it, as well as how they lend themselves to it. The Pew Internet Project reports that Americans are becoming increasingly more demanding and thoughtful when it comes to the Web, spending more time interacting with it in personally meaningful ways, particularly by communicating with friends and family. An extensive study, the report also reveals that 55 percent of Americans now access the Web from work and that use is more and more focused on overall quality of services and resources, as well as on access speed and reliable connectivity. The report bears this out by attesting that Americans are increasingly turning to broadband providers for Internet service. Further, and not surprisingly, Americans are also turning to the Net to conduct business of all kinds, from banking to investing to paying bills and making purchases.
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